Firstech, LLC. offers an industry-leading Limited Lifetime System Warranty on its remote start, security, and telematics products, which protects users of its products from defects in material and workmanship under normal use and circumstances. This warranty only covers materials both sold and installed by an “Authorized Dealer” of Firstech’s products.
“Authorized Dealer” is defined by Firstech as a company who qualifies to purchase Firstech’s products directly from Firstech, LLC., or one of its approved distributors. Thus, products not sold nor installed by an “Authorized Dealer” are not covered by this warranty. This includes, but is not limited to, Firstech products sold on Amazon.com, eBay.com, and Newegg.com. If you would like more information on “Authorized Dealer” locations, please e-mail firstname.lastname@example.org.
Firstech’s Lifetime System Warranty does NOT cover remote transmitters, or RF kits, as these materials are covered by a separate warranty. Compustar PRIME, Compustar LT, and Compustar SLICE remote transmitters are covered by a 1-year warranty, which protects users from defects in material and workmanship. Compustar PRO remote transmitters are covered by an extended 2-year warranty.